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Dear Dutch Way,

I wanted to take this opportunity to emphasize what I’m sure you already know. You hire very good employees. I refer to your master craftsmen Claude and Marcus. Recently, the two of them constructed a deck on the front of our house. Their work was outstanding and their mannerism and demeanor was very professional. They both possess excellent customer-service qualities.

As for the quality of their work, I can only state that both my wife and I are very pleased with the finished product and I wanted to let you know that we have already received compliments on the deck from both neighbors and acquaintances.

Let me not forget to recognize your professional office sales manager, Angela Welsh. She also understands the need for and provides excellent customer service.

In conclusion, I just want to let you know that you have a most professional and skilled team!

Sincerely,

Michael Long

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